DCUC Applauds FCC Action to Modernize Consumer Protection Rules

​The Defense Credit Union Council (DCUC) today commended the Federal Communications Commission (FCC) for advancing proposed reforms under the Telephone Consumer Protection Act (TCPA), calling the action a “positive step forward” for defense credit unions and the millions of service members, veterans, and their families they serve.

​“These reforms recognize a fundamental truth,” says Jason Stverak, DCUC Chief Advocacy Officer. “When financial institutions such as our nation’s credit unions need to contact members about critical account security, fraud alerts, or emergency notifications, the regulatory framework must be practical, transparent, and workable.”
 
The FCC’s proposed updates—clarifying consent protocols, streamlining opt-out mechanisms, and removing outdated restrictions—reflect a modernized approach that balances consumer protection with the operational realities of today’s financial institutions.
 
“This matters especially for credit unions serving our military and defense communities,” said Anthony Hernandez, DCUC President/CEO. “Real-time communication can mean the difference between preventing fraud and leaving a member vulnerable. We appreciate the FCC’s recognition of this critical need.”
 
As the rulemaking process moves forward, DCUC urges the FCC to keep the interests of mission-driven, not-for-profit credit unions at the forefront. DCUC believes that any final rule should preserve credit unions’ ability to communicate efficiently and responsibly with their members—while maintaining the highest standards of privacy, consent, and consumer protection.
 
“DCUC stands ready to continue our advocacy, engage with the Commission, and support the adoption of a final rule that advances clarity, fairness, and effective consumer protection,” said Stverak.