News : DCUC Member Credit Union News

Financial Center First CU Launches New Web Experience

Tuesday, July 3, 2018  
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Indianapolis, Ind. Financial Center First Credit has launched a redesigned website at

   
   

Website rendering on mobile device.

fcfcu.com. The new website includes responsive design, an upgraded search feature, online financial videos, tips and blogs throughout the website in both English and Spanish. The credit union has also modernized its live chat feature and simplified navigation.

The website launch is the first phase of the credit union’s eService improvement project which will create a consistent member experience across all channels including the website, online banking, and the mobile app. The online banking platform and mobile app will be completed in early 2019. The project came about as a result of member feedback and preference for a more consistent experience across all eChannels.

“Our new website serves as the front porch of our credit union,” said Dusty Simmons, Vice President of Membership Development. “We are excited to welcome the public to a site where they can improve their financial lives through financial education, interact with our brand and learn what sets us apart from other financial institutions, and experience member service just as they would if they visited one of our locations.”

About Financial Center: Financial Center First Credit Union is a $560 million credit union that has been serving members who live or work in Boone, Brown, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan, Putnam, and Shelby Counties as well as other special groups for 65 years. Over 60,000 members take advantage of favorable deposit and loan rates as well as reduced fees by banking with the Indianapolis-based credit union. Financial Center is a not-for-profit entity that employs 143 people. Guided by a dedicated Board of Directors, Financial Center’s mission is to ‘Improve Members’ Financial Lives’. Learn more at www.fcfcu.com.                


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